Job Title - Infra Support + Oracle DBA
Location - Cary, NC
6 - 10 years of experience
Fulltime
Job Description
Infra Support + Oracle DBA
Must Have Technical/Functional Skills
- Oracle Database Administrator certified 11G, 12C, 19
- Database knowledge in MongoDB, MSSQL Server, Big Query, SQL Server for Cloud
- Minimum of 2 years at Level 3 support
- Excellent troubleshooting skills and an ability to think independently to ensure solutions are achieved.
- Comfortable working within large groups, curious to raise questions when clarity is needed and able to ask for help where required.
- Excellent communication skills both verbal and written
- Ability to work in a team environment where solutions may come from multiple areas
- Curious approach to problem solving with a desire for quality and avoiding repeat incidents.
- Ability to lead Incident and problem calls from a database perspective. Not afraid to speak opinions amongst senior stakeholders
Roles & Responsibilities
Represent and Lead Database engagement on technical bridges for major incidents for Corporate Banking impacted applications
Manage a book of work for support requests and escalations
Troubleshoot and investigate unbounded requests, utilizing your expertise to gain clarity and conclusion
Be a point of reference for non-technical teams on the topic of Database usage, sharing your knowledge so that others within the team and beyond gain better understanding of the technology
Working across technical teams (Unix, Storage, Networks etc.) to ensure resolution is achieved.
Working and leading projects improving database hygiene, proactive database improvements and migrations
Desire to offer a first-class service in your area of technical expertise to restore application stability for business
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