Job Description

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Job Purpose :

This position will work with various departments within Network Operations, including Core Engineering, Access Engineering, Systems Engineering, altafiber Data NOC, Central Office technicians, CBES Field technicians, altafiber Sales, Sales Engineering, altafiber BMO group, and both altafiber and Carrier Project Managers, in the planning, design, configuration, and implementation of the altafiber CBES product, and altafiber FUSE internet access product for both the retail and Carrier markets. This position will also have responsibility for the tier 2 support and repair functions, for these products and any associated customer services. The Network Engineer I will also provide direct support to the altafiber Core Engineering team in maintenance activities related to the Core network. The individual will manage and configure all related IP configurations for customer dedicated internet orders. This role has a direct impact on the customers' perception of the quality and value of our data and Internet products, as well as the operational and financial goals of altafiber.

Essential Functions :

• Perform all aspects of technical deployment projects, including an implementation plan, methods of procedures, additional technical resource identification, and execution of work.
• Engineer and configure all of the customer orders within the scope of the role, based on the accepted processes and established timeframes (OLAs).
• Work with Network Planning to manage growth and capacity plans by monitoring network performance and communicating specific capacity needs, when they arise.
• Responsible for leading in the implementation of network designs that consistently deliver performance, reliability, and scalability within the established Service Level Agreements (SLAs).
• Participate in on-call rotation for escalation support of technical issues, supporting the 24x7 production network environment.
• Represent Network Engineering on cross-functional product/project teams, in the development, launch, and administration of data services.
• Role as a technical resource on specific engineering projects, as deemed necessary by the business.

Experience :

• 1 to 3 years hand's on engineering experience.
• Minimum 1 year of hands-on experience in engineering and administering IP networks.
• Previous duties as a network engineer a plus.
• Previous sales engineering or network design a plus.
• Previous duties as Team Leader a plus.
• Cisco/Nokia/Juniper Certifications such as CCNA, CCNP or Nokia NRS 1, 2, 3 highly recommended.
• Extensive hands-on experience in the configuration and maintenance of routers, hubs, bridges, and switches.
• In-depth Experience with TCP/IP platforms involving dynamic routing protocols like EIGRP, OSPF, and BGP and their related control protocols.
• Practical real-world experience of heterogeneous networking components along with knowledge of routing/ switching involving VLANs, MPLS, and optical carriers.
• Experience with Telco provisioning processes a plus.
• Project Management experience a plus.
• Experience using network analysis, management, and performance monitoring tools to evaluate product and service behaviors.
• Working experience with troubleshooting tools such as traceroute, dig, tcpdump/snoop, and packet analysis applications.
• Familiarity with security-related Internet information sources such as BugTraq, CERT, etc a plus.
• Experience with Microsoft Viso, or other related network diagram creation tools for creating detailed network diagrams.

Education :

• Four years of College resulting in a Bachelor's Degree or equivalent job-related experience

Special Knowledge, Skills, and Abilities :

• Expert knowledge of TCP/IP
• Expert knowledge of TCP/IP enhancements such as multi-cast, QOS techniques, bandwidth, and path reservation techniques.
• Working knowledge of DS3, T1, OC3, MPLS, SONET, Ethernet and DSL, and other bandwidth link specifications and protocols.
• Excellent oral and written communication skills.

Supervisory Responsibilities :

No supervisory responsibility

Altafiber :

We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out from @altafiber.com email addresses. We are encouraging applicants to apply through our website at altafiber Careers for added security.

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